Until the last fews days not had a problem even when receiving an error message saying about technical difficulties and that they’d apply the credit when survey finished, always received credit at some point.
However, last few days they have started using a different error message when completing surveys on yoursurveys saying:
An error has occurred.
In order for us to review the error we need:
.The original survey link, located in your invitation email.
.The current link in the address field in your browser.
.A description of the subject matter of survey you were in.
.When the error occured
Please send all of the pieces of information to email@example.com
Have sent them the email as requested and done this for 8 of the surveys, received an automated email saying:
Thank you for your email and continued participation in our surveys. Your feedback is always appreciated.
To get the fastest response to your query, please refer to our Frequently Asked Questions. They have been created to help you find your answers in the immediate versus waiting for a reply.
If you cannot find what you are looking for, please fill out our ?Submit a Request? form on the FAQ site and we will get back to you.
Have tried doing what it says in the email and submitting a request but that’s not working either. I fill it all in and it won’t send.