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Old 04-16-2011, 05:25 PM   #1
Masterhera
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Unhappy Support Ticket no help to me

I sent in a support ticket yesterday about how I haven't recieved my Steam game I ordered on April 11 and about 30 mins later the Support staff replied and said "Check for an email from steam" (Which I probably did 50 times over the past 2 days.) So I replied again about 3 times and basicly gave all the information needed for the order and today I still haven't recieved a reply or an email from Rewards1 (or steam). What should I do?
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Old 04-16-2011, 05:37 PM   #2
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Its been five days.That is the max for preffered vendors.If it wasnt preffered then it might take a little bit longer.If not I would mail a staff member directly for help.
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Old 04-16-2011, 05:42 PM   #3
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I forgot to mention that it was fulfilled the same day I placed the order and who could help me in this situation?
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Long/Medium Term Goal on R1: A Wii U (Wii 2)
Very Short Term Goal: Minecraft and Terraria Please Donate I just need 1.5 more points.
Current Total Points: 8.96
Offers Completed: 46
Referals: 8
Trust Level: 4
Donations are accepted at: Masterhera as my username on R1
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Old 04-16-2011, 05:44 PM   #4
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By fullfilled do you mean that the points were deducted?Points deduct immediately after you submit your offer.If Im wrong by what you meant please correct me and good luck finding help
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Old 04-16-2011, 05:52 PM   #5
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after you submit the order it says processing and when your prize is ready to be sent to you it says fulfilled
__________________
Long/Medium Term Goal on R1: A Wii U (Wii 2)
Very Short Term Goal: Minecraft and Terraria Please Donate I just need 1.5 more points.
Current Total Points: 8.96
Offers Completed: 46
Referals: 8
Trust Level: 4
Donations are accepted at: Masterhera as my username on R1
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Old 04-16-2011, 05:55 PM   #6
4300c
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Well then maybe its ready to be sent.Count the days since its been fullfilled and see what you get.Maybe they didnt ship the item to you until it said fullfilled (when they could ship)
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Old 04-16-2011, 06:00 PM   #7
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My prize is a Steam game which is a downloadable pc game so really I couldve had it the day after.
__________________
Long/Medium Term Goal on R1: A Wii U (Wii 2)
Very Short Term Goal: Minecraft and Terraria Please Donate I just need 1.5 more points.
Current Total Points: 8.96
Offers Completed: 46
Referals: 8
Trust Level: 4
Donations are accepted at: Masterhera as my username on R1
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Old 04-16-2011, 06:04 PM   #8
4300c
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It depends on where you live and what shipping the company uses.You could have recieved an Xbox the day after if it was a good company,area and shipping method.Sorry if I didn't help you.I tried
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Old 04-16-2011, 06:08 PM   #9
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Like I said its all done through the website of the game there is no shipping involved it kinda works like the code rewards
__________________
Long/Medium Term Goal on R1: A Wii U (Wii 2)
Very Short Term Goal: Minecraft and Terraria Please Donate I just need 1.5 more points.
Current Total Points: 8.96
Offers Completed: 46
Referals: 8
Trust Level: 4
Donations are accepted at: Masterhera as my username on R1
Masterhera is offline  
Old 04-16-2011, 06:10 PM   #10
4300c
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Ohh I see.Im so stupid I thought it was a PC game like you buy in target or walmart.The website is probably having trouble giving you the code.Im sure it isnt anything too bad.
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Completed offers:17 total points+cash=$6.30 Goal:$9.25 Need:$2.95 DONATIONS EVEN OF 10 CENTS ARE AWESOME!!!! Username is:Chandler
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