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Old 04-12-2011, 07:43 PM   #1
tvwwrr
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Default The 2nd time in a row rewards1 mess up my order!!

Can A Mod Somehow help fix this!

Well the 1st thing that happened is I used 20 points to order two separate $10 ebay gift certificates so I can buy this game on ebay. Rewards1 only sent me ONE $10 ebay gift certificate so i sent support ticket. Instead of just sending me another $10 ebay gift certificate on the spot, they just refund my 10 points. I go ahead and request another $10 ebay gift certificate and had to wait longer.

Now this time my requested $10 ebay gift certifcate came as a $10 amazon gift card. Still I can't buy the game I want because i don't have enough money in ebay gift certificate. My reward summary clearly says $10 ebay gift certificate. Once I saw fufulled, checked email to see that I was sent a $10 amazon gift card instead.

From google, it seems to cancel amazon gift card, I have to email Amazon or phone them. I hope that reards1 just fixes this instantly after messing up a 2nd time instead of just refunding points so I can just WAIT again til they fulfill my order. Does rewards1 have a chat with their staff or anything to help fix this since its needs me to cancel my Amazon GC or can a mod reply back or something. I will check regularly tomorrow but for now I'm going to sleep.
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Old 04-13-2011, 04:10 PM   #2
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Quote:
Originally Posted by tvwwrr View Post
Now this time my requested $10 ebay gift certifcate came as a $10 amazon gift card.
That made me burst out laughing. I'm sorry to hear it though, hopefully things will get resolved for you.
Best of luck!
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Old 04-13-2011, 04:30 PM   #3
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yea seems like a mod diddn't look at this to speed up the process so i guess i have to wait for rewards1 to answer my support ticket.
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Old 04-13-2011, 04:33 PM   #4
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Yeah i know what you mean i orderd a $10 ebay this week and came up as $10 amazon Lucky i still got what i wanted of of amazon but EBAY WOULD HAVE BEEN BETTER!
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Old 04-13-2011, 04:37 PM   #5
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I think it's because R1 doesn't want anything to do with ebay right now, hopefully they'll stop forwarding all ebay certificates as amazon soon lol.
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Old 04-13-2011, 05:55 PM   #6
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I think it's because R1 doesn't want anything to do with ebay right now, hopefully they'll stop forwarding all ebay certificates as amazon soon lol.
Well that dosen't mean they should give you amazon instead. Its like I'm asking for cake and get candy instead lol. Anyway i recall on the home page they said they canceling ebay orders but you can still order ebay gift certificates.
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Old 04-13-2011, 05:57 PM   #7
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well people will still complain somehow.
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Old 04-14-2011, 10:47 PM   #8
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Originally Posted by tvwwrr View Post
yea seems like a mod diddn't look at this to speed up the process so i guess i have to wait for rewards1 to answer my support ticket.
Mods don't 'speed up the process' to your support tickets. A word can be put through for you if it is necessary however you will need to be patient and wait for your support ticket to be answered by support.
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