As you're all aware, UGCs are out of stock at the moment. They were supposed to have arrived with our last batch of gamer codes but due to technical difficulties, their arrival has been delayed.
We're currently investigating the situation with Playspan and hope to have the issue resolved as soon as possible so we can start fulfilling your pending UGC requests. This may take up to another week so if you don't wish to wait any longer, feel free to request a different reward in the meantime.
However! The good news is that UGCs have now dropped to 9.1 points so when we do finally get them in, you'll be able to request them at a cheaper price.
Once again, we apologise for the inconvenience this mishap may have caused and thank you kindly for your patience.