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Old 11-11-2010, 07:52 AM   #1
Lance324
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Okay I had a rewards1 account when it was in the 2nd version. Then I come back to it and its changed but my points are still there so I finally am able to get the 1600 microsoft point code. But when I do it says my request is still pending and its been like this for a few days now. Anyone know what is takign SO long??
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Old 11-11-2010, 10:43 AM   #2
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Did you enter fake info in any offers?
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Old 11-11-2010, 09:58 PM   #3
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0-3 days
pending is waiting
and yes you can get yoru 1600 points if you ordered it and we have it and it's available for order

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Old 11-12-2010, 12:54 PM   #4
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OK well I most definately put accurate information and if it'sb een pending for a week now what should I do? I heard the codes are sent via email butI haven't recieved a thing. So when can I expect my points? I really need them!
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Old 11-12-2010, 02:28 PM   #5
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it's supposed to take 0-3 days, i would send in a support ticket, tell them it's been over a week, but chances are they dont have any and you got to wait or you'll get the points after you send the support ticket, just be patient.
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Old 11-12-2010, 04:29 PM   #6
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Ok were would I find this support ticket?
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Old 11-12-2010, 04:44 PM   #7
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Originally Posted by Lance324 View Post
Ok were would I find this support ticket?
I think it's under support or contact us.
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Old 11-12-2010, 06:17 PM   #8
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Originally Posted by Lance324 View Post
OK well I most definately put accurate information and if it'sb een pending for a week now what should I do? I heard the codes are sent via email butI haven't recieved a thing. So when can I expect my points? I really need them!
are you like...
check your reward summary

log in > rewards > reward summary

see if its pending.
if its still pending then do ask.
remember it starts from when you ordered, if you ordered again it'll start from that date.

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Old 11-15-2010, 01:18 PM   #9
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OK OK TY! The code finally came BUT when I went to the XBOX Live website to redeem the code apparently was invalid. I retried over and over but it didn't seemed to work. Was the codes already used??
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Old 11-15-2010, 02:39 PM   #10
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OK OK TY! The code finally came BUT when I went to the XBOX Live website to redeem the code apparently was invalid. I retried over and over but it didn't seemed to work. Was the codes already used??
Send in anothere suport ticket.... for some reason this has been happening alot




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