bean
07-01-2008, 11:16 PM
i didn't want to detract from Rozz's thread, so i'll address a few points people have made here.
i don't know whether to laugh or cry about the "Rozz is an unused account" theory... did you guys forget that we had to re-draw the "Orange Box" 3 times until we had a winner? Rozz has been notified with the email registered to his account. Only if we're satisfied that he cannot/will not respond, we will obviously re-draw.
regarding R1 service, i will be the first to admit things are not going well - we're badly over capacity. to solve this problem we'll be bringing in a new staff member soon and things should return to normal shortly. there will be a greater R1 staff presence in the forusm as well.
related news: i'm sure some of you have figured out that brown bear is no longer with us. RIP brown bear.
lastly, i don't know about other places, but here at R1 we only buy new codes and we only ever give out a code once. we do not give out used codes. everything is tracked in our database. *sometimes* an error is made copying the code down. some of the letters are hard to tell (B's and 8's, etc.) and after the 100th code copied down in a row, it gets hard to see straight. :lol2 contact support if your code does not work and we will verify it for you. support is very backlogged, but they WILL get to you.
i don't know whether to laugh or cry about the "Rozz is an unused account" theory... did you guys forget that we had to re-draw the "Orange Box" 3 times until we had a winner? Rozz has been notified with the email registered to his account. Only if we're satisfied that he cannot/will not respond, we will obviously re-draw.
regarding R1 service, i will be the first to admit things are not going well - we're badly over capacity. to solve this problem we'll be bringing in a new staff member soon and things should return to normal shortly. there will be a greater R1 staff presence in the forusm as well.
related news: i'm sure some of you have figured out that brown bear is no longer with us. RIP brown bear.
lastly, i don't know about other places, but here at R1 we only buy new codes and we only ever give out a code once. we do not give out used codes. everything is tracked in our database. *sometimes* an error is made copying the code down. some of the letters are hard to tell (B's and 8's, etc.) and after the 100th code copied down in a row, it gets hard to see straight. :lol2 contact support if your code does not work and we will verify it for you. support is very backlogged, but they WILL get to you.