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View Full Version : WTH Happened?????


amari77
01-29-2008, 10:41 PM
What happened here

Hi Dan

We are unable to process your OGPlanet Astros prize claim because you failed to submit your OGPlanet information within 24 hours of your prize claim.

The directions to submit the necessary info is displayed immediately after you select Astros as a prize - please read them carefully next time.

Your prize request has been cancelled and your points refunded back to your account.



Rewards1 Support

I didnt see any instructions. Could someone tell me them or something?

I'll try this again right now. If there is any other instructions please tell me.
__________________________________________________ ________________________
Please Disregard the above. Ihave re-sent for my astros and I found out I needed to send a support ticket within 24 hours. Sorry for my mistake Rewards1. You still rock!!!!!

Joeycorosol
01-30-2008, 09:43 AM
Same thing had happen to me, They told me it was a bug in the system, They should yhave sent directions in a new email, Thats what they did for me.