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TheFrozenFire
06-20-2008, 08:37 PM
I finally got my first prize today! 1600 microsoft points:banana

But the code is invalid - i double checked the code repeatedly every time i entered it. And i can assure you that it's invalid.

So, they will send me a new one...right?

kizza121
06-20-2008, 08:51 PM
Congrats yer just send them a support ticket saying that the code they sent you was invalid and ask for another 1

solidsteel
06-20-2008, 10:13 PM
i hate it when this happens

dirtybum
06-20-2008, 10:42 PM
how long did it take to come in for u?

hightower
06-20-2008, 11:56 PM
Hopefully they'll send you another, when you get it, enjoy it! :thumbs

TheFrozenFire
06-21-2008, 06:49 AM
how long did it take to come in for u?

It took 5 days for me to get the e-mail, but the code was wrong - so that will probably make it 7-9 days.

thrawn2112
06-27-2008, 01:16 AM
the same thing happened to me, can yall post a reply when/if you get a new valid code?

xpvtlag1
06-27-2008, 01:17 AM
hey good luck with that support ticket...

Cookies
06-27-2008, 08:36 AM
Same thing happened to me with a wii card.

Downin
06-27-2008, 09:49 AM
Are you sure your on the right country, as I think they are US only ones.

lyingemu
06-27-2008, 11:36 AM
congrats but you double clicked its on xbox right?

TheFrozenFire
06-27-2008, 11:53 AM
Well, it's been a week - still no e-mail.

And yes, i've checked my e-mail and i am able to receive e-mails from them.

:help

thrawn2112
06-27-2008, 12:01 PM
earlier i made a thread about this problem, (invalid codes). it was called "a growing problem." i got on to check the thread and it has been deleted. wtf? everyone remember this post unless it goes too.

Muggsy
06-27-2008, 12:05 PM
Hi guys, if your code is invalid just send in a support ticket. We will double check the card to see whether we have made a mistake. It may take a while for us to dig up the cards, but rest assured you will get a response. Thanks for your patience!

thrawn2112
06-27-2008, 12:09 PM
thanks muggsy

thrawn2112
06-27-2008, 11:38 PM
can anyone that got an invalid code let me know when you get sent a working one? make sure you contact support in order to get one though. i sent my ticket in about a day ago, so hopefully mine will come in soon.