Quick Help Please

[monster yummm]

I ordered 1600 microsoft points like 2 days ago. Its still in the request stage. Can I cancel this a get a gift card intead? Or do I have to stick with the points.

[skaterboi15]

wat u have to do is send them a support ticket saying u dont want the prize adn they will take it off and give u your fulll points back

[knucklessonic8]

His next question would be how do you go about doing that.
Nothing was specified concerning that.

[monster yummm]

I sent them the support ticket. How long does it usually take them to read it and such?

[skaterboi15]

last time i sent thme 1 it took 1 day so it should be there by tommmorow at like 2

[DarkRider23]

Usually within 12 hours or so.

[skaterboi15]

really i thought it was a day

[monster yummm]

Alright thanks

[skaterboi15]

no problem